Privacy Policy

Privacy Policy

At Biolife Herbals, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website Biolifeherbals.in. We are committed to safeguarding your data and ensuring that your online shopping experience is secure.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (processed securely)

Non-Personal Information:

  • Browser Type and Version
  • IP Address
  • Device Type
  • Page Views and Interactions
  • Geographical Location

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including billing, shipping and customer service.
  • Customer Support: To respond to inquiries, provide assistance and resolve any issues related to your orders.
  • Improvement of Services: To enhance our website, products and services by analyzing usage patterns and user feedback.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt-out of these emails anytime by unsubscribing.
  • Legal Compliance: To comply with legal obligations and protect our rights in case of fraud or other violations.

3. How We Protect Your Information

We take your privacy seriously and have implemented a variety of security measures to protect your personal data:

  • Encryption: We use secure encryption protocols to protect your payment information during transactions.
  • Firewalls & Security Tools: Our website is protected by industry-standard firewalls and security measures to prevent unauthorized access.
  • Data Access Control: Only authorized personnel have access to your personal information to process your orders and provide customer support.

While we strive to protect your data, please be aware that no method of electronic transmission or storage is 100% secure. However, we are committed to taking all reasonable precautions to ensure your privacy is safeguarded.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience, analyze website traffic and personalize content. A cookie is a small file stored on your device that helps us recognize you and provide a more customized experience.

You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our website.

5. Third-Party Services

We may share your information with trusted third-party service providers who help us with tasks such as payment processing, shipping and marketing. These partners are required to use your data only for the purposes for which they are engaged and are obligated to keep it confidential.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Your Rights Over Your Data

You have certain rights over your personal data, including:

  • Access: You can request a copy of the information we hold about you.
  • Correction: You can request that we update or correct any inaccurate or incomplete information.
  • Deletion: You can ask us to delete your personal information (subject to legal obligations).
  • Opt-out: You can opt-out of receiving marketing communications from us at any time by clicking "unsubscribe" in the email or by contacting us directly.

To exercise these rights, please contact us at support@biolifeherbals.in.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once this period has expired, we securely delete or anonymize your data.

8. Children’s Privacy

Biolife Herbals is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we discover that we have inadvertently collected personal information from a child, we will take immediate steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please reach out to us at:

Email: support@biolifeherbals.in

We value your trust in us and are dedicated to keeping your information safe. Thank you for choosing Biolife Herbals!